SMS Consent & Opt-In Disclosure

1. Program Description

Revivic operates a residential trash bin cleaning subscription service in the Phoenix, AZ metro area. This SMS program sends low-volume, service-related text messages to customers who have actively opted in during account signup at https://revivic.co/get-started.

2. Message Types

Revivic separates SMS consent into two categories. Each is collected via its own unchecked-by-default checkbox:

Service SMS (Checkbox 1)

• Appointment reminders the day before scheduled cleanings
• On-the-way alerts when the technician is en route
• Service confirmations after each cleaning visit
• Schedule change or route update notifications
• Occasional service updates for existing subscribers

Transactional SMS (Checkbox 2)

• Account notifications
• One-time password (OTP) sign-in codes for account login
• Payment receipts and billing alerts
• Customer support replies to inbound inquiries

3. Message Frequency

Service SMS: up to 6 messages per month per active subscription. Transactional SMS: message frequency may vary based on account activity (sign-ins, payments). Standard message and data rates may apply depending on your mobile carrier plan.

4. How Customers Opt In

Revivic collects SMS consent via two separate, unchecked-by-default checkboxes — one for Service SMS and one for Transactional SMS. Each checkbox has its own consent language. Consent for one category does not imply consent for the other.

Path A — Dedicated SMS sign-up form: A standalone, single-page form at https://revivic.co/sms-signup with an optional phone number field (labeled “Optional”), two unchecked consent checkboxes containing the exact language quoted in Section 5, a “Yes, sign me up” submit button, and a “Skip / No thanks” button. Privacy Policy and Terms of Service links are displayed at the bottom of the form.

Path B — Full account signup wizard: The same two unchecked consent checkboxes appear on the Details step of the account signup wizard. The phone number field is labeled “Optional.” Both checkboxes must be actively selected by the user — they are never pre-checked, and consent is not a condition of purchase or service. Privacy Policy and Terms of Service links are displayed below the checkboxes.

Users who leave both SMS consent boxes unchecked will not receive any SMS messages other than transactional one-time password codes required for account authentication.

Users may also opt in by texting START to the Revivic campaign number after previously unsubscribing.

5. Exact Consent Language

Checkbox 1 — Service SMS:

“By checking this box you agree to receive Service SMS from Revivic (appointment reminders, on-the-way alerts, schedule changes, service confirmations, and occasional service updates). Consent is not a condition of purchase or use of Revivic services. Up to 6 msgs/month per active subscription. Message and data rates may apply. Reply HELP for help. STOP to opt out.”

Checkbox 2 — Transactional SMS:

“By checking this box you agree to receive Transactional SMS communication regarding account notifications, sign-in codes, payment receipts, and billing alerts, from Revivic. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.”

SMS consent is decoupled from Revivic's Terms of Service and Privacy Policy. Users are not required to agree to any other terms in order to opt in to SMS, and users are not required to opt in to SMS in order to use Revivic services.

6. Opt-Out Instructions

To stop receiving SMS messages at any time, reply STOP to any message from Revivic. Alternative opt-out keywords include: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT.

After sending an opt-out keyword, the user will receive one final confirmation message: “Revivic: You have successfully been unsubscribed and will not receive any more messages from this number. Reply START to resubscribe.”

Users can re-subscribe at any time by texting START to the same number.

7. Help Instructions

For help, reply HELPto any message. Users will receive an automated response: “Revivic bin cleaning support. Visit https://revivic.co or email hello@revivic.co. Msg & data rates may apply. Reply STOP to opt out.”

For additional support, customers may email hello@revivic.co or visit https://revivic.co/contact.

8. Privacy & Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of opt-in data — including opt-in text, opt-in date, and mobile numbers collected for SMS consent — are excluded from sharing with any third parties. Text messaging originator opt-in data and consent are not shared with any third parties.

Full privacy terms: https://revivic.co/privacy.

9. Sample Messages

Representative examples of messages a subscribed customer may receive:

• OTP sign-in code: “Your Revivic verification code is 483920. Do not share this code. Expires in 5 minutes.”
• Booking confirmation: “Revivic: Your bin cleaning is scheduled for Tue Aug 4 between 8-10am. We will text you when we are on the way. Reply HELP for help, STOP to opt out.”
• Day-before reminder: “Revivic: Reminder - your bin cleaning is tomorrow (Wed Jul 22). Please leave bins accessible at the curb by 7am. Reply HELP for help, STOP to opt out.”
• Service complete: “Revivic: Your bin cleaning is complete. Thank you for choosing Revivic. Manage your subscription at https://revivic.co/portal. Reply HELP for help, STOP to opt out.”
• Schedule change: “Revivic: Your service date changed from Fri Jul 24 to Mon Jul 27 due to a route update. View details at https://revivic.co/portal. Reply HELP for help, STOP to opt out.”

10. Contact

Revivic LLC
Phoenix, AZ metro area
Email: hello@revivic.co
Website: https://revivic.co